Frequently Asked Questions
How can I get the price?
We usually quote within 24 hours after we get your inquiry (except weekends and holidays). If you are urgent to get the price, please contact us via other methods so we can offer a quote promptly.
Can I buy samples when placing orders?
Yes, sample orders are welcome. Please feel free to contact us for further details.
What is your lead time?
It depends on the order quantity and the season. Usually, we ship within 7-15 days for small quantities and approximately 30 days for larger orders.
What is your payment term?
We accept T/T, Western Union, MoneyGram, and Paypal. Payment terms are negotiable.
What is the shipping method?
Orders can be shipped by sea, air, or express (EMS, UPS, DHL, TNT, FEDEX, etc.). Please confirm with us before placing your order.
How do you maintain long-term business relationships?
We ensure our customers benefit by maintaining high quality and competitive pricing. We respect every customer as a friend and sincerely conduct business regardless of their origin.
HSED Toys
